To welcome everyone as well as possible, we now ask for credit card details for online reservations.
This helps us avoid no-shows and keep tables available for all our guests.
Naturally, nothing is charged, except in the event of a late cancellation or a no-show, in accordance with our terms.

Privacy policy

Restaurant EST values the protection of your data. This privacy statement explains how we safeguard the privacy of our website users and how Restaurant EST handles personal data.

Do you have questions or are you experiencing problems with our website? Contact us at info@restaurant-est.be. Our privacy policy fully complies with the General Data Protection Regulation (GDPR) of May 2018.

Personal data we process

Restaurant EST processes your personal data when you use our services. Below is an overview of the personal data we process:

  • Personal data you actively provide, for example when filling in our contact form
  • Location data
  • Data about your activity on our website
  • Internet browser and device type

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities, to prevent data about children being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@restaurant-est.be and we will delete this information.

Purpose and legal basis for processing

Restaurant EST processes your personal data for the following purposes:

  • To call or email you if this is necessary for our services
  • To analyse your behaviour on our website in order to optimise it and tailor our services to your preferences

How long we keep personal data

Restaurant EST does not keep your personal data longer than strictly necessary to achieve the purposes for which it is collected.

Sharing personal data with third parties

Restaurant EST only shares data with third parties when this is necessary to perform our agreement with you or to comply with a legal obligation.

Cookies and similar technologies we use

Restaurant EST uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on your first visit to this website. Restaurant EST uses cookies with a purely technical function, which ensure the website works properly and remember, for example, your preferences. These cookies are also used to keep the website running smoothly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertising. On your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser to stop storing them. You can also delete all previously stored information via your browser settings.

About our cookies

Cookies are also placed on this website by third parties, such as advertisers and/or social media companies. An overview:

Strictly necessary cookies
These cookies are essential to navigate the website and use its features. Without them, requested services such as remembering your contact details cannot be provided.

Performance cookies
These cookies collect anonymous information about how people use our website. For example, we use Google Analytics cookies to find out how visitors reach our website, how they browse or use it, and what can be improved, such as navigation and marketing campaigns. The data these cookies store contains no personal information that could identify you.

Social media cookies
These cookies allow you to share what you have done on the website on social media such as Facebook and Twitter. We have no control over these cookies. Please consult the relevant privacy policies for information on how they work.

Google Analytics

We also use third-party services such as Google Analytics to collect information about visitors to our website. This information is aggregated to determine the number of visits, the average visit duration, the pages viewed and so on. We use it to measure website usage and to improve the content and value of our website. More information on how Google processes your information can be found in Google’s privacy policy.

Viewing, correcting or deleting your data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Restaurant EST, and you have the right to data portability. This means you can ask us to send you the personal data we hold about you in a computer file. You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@restaurant-est.be.

To make sure the request was made by you, we ask you to enclose a copy of your proof of identity. In this copy, black out your photo, the MRZ (machine readable zone, the strip of numbers at the bottom of the passport), your passport number and your national register number, to protect your privacy. We will respond as quickly as possible and at the latest within one month of your request. Restaurant EST would also like to point out that you can lodge a complaint with the national supervisory authority, the Data Protection Authority.

How we protect personal data

Restaurant EST takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel your data is not properly secured or there are signs of misuse, please contact info@restaurant-est.be.